FAQ

Frequently Asked Questions

If you have any further questions, please contact us.

What is the Ekstra Qarantiya Program?

The Ekstra Qarantiya Program is a warranty plan that protects your car from unexpected repair costs even after the manufacturer's warranty expires. Under this program, professional technicians at official service centres carry out repairs.

What are the benefits of the program?

The Ekstra Qarantiya Program offers the following benefits:
- Professional technician team
- Only genuine spare parts
- Protection from repair costs

Which cars are eligible for this program?

This program is designed for vehicles with expired manufacturer warranty but meets technical requirements. It is an ideal choice, especially for imported vehicles without a warranty.

How long does the program last?

The Ekstra Qarantiya Program is available in various packages. The duration of the program may vary depending on the package you select, with Qarantiya packages covering terms from 6 to 36 months.

What does the program cover?

Depending on your selected package, the program covers the repair of technical malfunctions in your car, including replacing necessary parts for the engine, transmission, and other essential mechanisms. The program ensures that your vehicle's technical inspections and spare parts meet official standards.

In what cases is the warranty not valid?

The Ekstra Qarantiya Program may not apply in cases of non-standard repairs, accidents, or damages caused by improper use of the car, equipment modifications, or the use of spare parts not recommended by the manufacturer.

How can I get the Ekstra Qarantiya?

To join the Ekstra Qarantiya Program, you can visit an official service center or apply by filling out an online form. When joining the program, your vehicle's technical condition and previous service history will be considered.

Are there payment options for the program?

Yes, several payment options are available for the Ekstra Qarantiya Program. You can choose between one-time payment or instalment options based on your budget.

When should the program be activated?

To ensure continuous protection, it is recommended that you activate the Ekstra Qarantiya Program before your car's manufacturer warranty expires.

Any questions?

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OUR MASTERS

Kazimov Javid

Gearbox master

I am Kazimov Javid, I have been working as a gearbox master at Auto Azerbaijan for 12 years. During my work, I diagnose and repair gearboxes of various car models and ensure their proper operation. My long-term experience in this field has allowed me to solve even the most complex problems quickly and accurately.

Matiyev Aftandil

Locksmith

I am Matiyev Aftandil, I have been working as an auto locksmith at Auto Azerbaijan for 12 years. During my work, I carry out technical inspection, repair and replacement of various parts of cars. The experience I have gained over many years helps me to justify the trust of our customers.

Guluzade Murvat

Electrician

I am Guluzade Murvat, I have been working as an electrician at Auto Azerbaijan for 7 years. I diagnose electrical systems of cars, eliminate malfunctions and ensure proper operation of equipment. In my work, I prioritize customer satisfaction and vehicle reliability.

Ahadov Elmir

Engine engineer

I am Ahadov Elmir, I have been working as an engine engineer at Auto Azerbaijan for 19 years. My work consists of diagnosing, repairing and carrying out necessary technical interventions for optimal operation of engines. Many years of experience allow me to solve complex problems quickly and professionally

Elvin Mammadov

Photographer

^“Thanks to the "Ekstra Qarantiya", I'm more comfortable on the road. I never worry about immediate repair costs. Both the level of service and the support provided are at a high level. _“

Nigar Aliyeva

Graphic Designer

^“A few months ago, my car had a problem, but EKSTRA Qarantiya immediately came to my aid. I didn’t face any additional expenses, and the issue was resolved very quickly. _“

Vugar Sadigov

Businessman

^“I am very happy that I chose the "Ekstra Qarantiya" program. It is a great relief to be protected from the repair costs that may occur on my car. I recommend it to every car owner _“

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Faq